All banks should be able to handle private banking accounts like the regular savings account you have. But not all banks have online banking facilities. For me, online banking facility is a necessity and every bank should provide it. If you read the newspaper yesterday, the Consumer Association of Sabah & Labuan Presidents said some of the ATM in the state are half decade old. He himself has been ‘short-changed’ twice by the old ATM.

Getting back your cash from the bank is not that easy. The way they treat your claim is like you are at fault! Imagine, if they can’t replace their old ATM, how would they venture into internet banking? Would they be able to handle internet banking? They made so much money every year and yet they can’t replace their old ATM to a more advance ATM.