I was a Reader’s Digest subscriber for more than a year. My subscription expired in August or September this year, meaning I’m not supposed to receive any more of their book after August or September.

But funny, I keep on receiving their book although I did not reply that I want to continue with my subscription with them when I received their reminder in August or September. Then I received an invoice from them last month asking me to pay the yearly subscription. I said, hack with you… I did not ask you to continue my subscription and throw away the invoice.

Then this week, I received another of their book together with the invoice. Crap… I don’t want this book… although I did read it 😀

So today, angrily I called their billing section in Kuala Lumpur. First, their automated answering machine is wasting my money coz it was talking craps so long… Hello… cut the craps please. Then I got disconnected after like almost 3 minutes listening to their craps.

I called back, and this time I manage to get a real human on the other end. I told her that I received their invoice although I don’t remember that I’ve instruct them to continue with my subscription. She asks for my account number… the invoice account number. I gave it and she quoted my name and she said she will cancel the bill immediately. Just like that?… Cool… but I asked her what am I going to do with the books… should I return it to them? She said I can keep it… as complementary… Cool…

Yes, that’s cool… I got 3 free books for free. But that is not the right thing to do… you should not bill me in the first place since you did not receive any instruction from me… from me OK… errr… But they are being polite also for not stopping my subscription, who knows my instruction came late right?… emm… right… ok lah, they WIN… after all I got three free books… but it did make me angry when I received their invoice. Thank you lah Reader’s Digest for the free books… I should have waited until next year before informing you 😀