It’s not that hard to deal with Air Asia… manage to change my brother’s air travel without hassle.

I went to Kota Kinabalu International Airport’s Terminal 2 around 11.00am yesterday. I called a friend to find out if he has any contact in AirAsia… he said got, so we met at the airport.

But once we were there, found out all his contacts are either not working or not on morning shift… 😛

Anyway, I approached the sales counter… there were two counters… still entertaining a customer each.

Then it was my turn, but since I don’t have my brother’s details… and his wife… I have to call their hotel in Indonesia to get the details… and at the end after like 20 minutes… I created a long queue… 😆

I cancelled their Wednesday flight and bought them a new flight for that day… because buying a new air fare is much cheaper then getting penalty for changing flight 😛

They fly out from Indonesia through Bandara International Minangkabau Airport at 2.50pm heading Kuala Lumpur International Airport… mission accomplished… 😀