My Streamyx Went boo boo…
blog, streamyx October 1st, 2007My streamyx went complete dead yesterday!!! It has been making nuisance for couple of weeks… it will get disconnected from time to time. It happened before somewhere in July-August but it went OK after sometimes. But the past 2 weeks was horrible… then on Sunday it gets horrible… it like disconnecting every 1 or 2 minutes… the ultimate was yesterday when it completely gone.
I called streamyx at 1300889515 and explained my streamyx problem… but the weirdo on the other side insist that I must use modem to get the ‘error code’, else the weirdo can’t do anything!!! I ask him to reset my port… but he insist on the bloody ‘error code’. So I hang up and turn my router into bridge… I have to call a friend since I never set my router to bridge… after getting the bloody ‘error code’, I called them again… then another ‘monkey’ answered… I repeat what I’ve said and done, again… and I insist he go and reset my port… he said wait, he will do something on the server… then put me on ‘music’… it took him so long that the music repeat 3 or more times I think before it went dead… damm monkeys…
Then I called again… another ‘monkey’ answered… then I told everything again, that his ‘monkey’ partner is doing something on the server before I got disconnected… this time he insist I use direct, don’t use splitter… dammit… I said OK, will do it… then ask, what happen if it still don’t solve my problem… he said, he will pass the problem to their ‘monkey technician’… so I hang-up… remove the splitter and tried on my first router… then my second router… still the same… I should have just lied to those monkeys from the beginning…
So, I called again… this time a female monkey answered… I said this is my ID and I’ve done everything they ask me to do, and this is the “fourth time” I called… I repeated that 3 times… then said it again in BM… “ini kali ke-empat” two times… told her that the third monkey ask me to call back to inform her that they need to pass the case to their monkey technician… then she said, ok, I need a minute to write my report and put me on music… again… waited… waited… the music repeated 2 or 3 times I guess… before she came back and gave me the report number… I asked how long will it take them to rectify the problem… she said “normally 2 days”… 2 days!!! Are they are nuts or bananas… damm… bloody monkeys… then she said, you can call back tomorrow afternoon… so I’m going to call them later….
It took me almost 3 hours to do all the craps… so next time, I will just lie to them about the error code… that I’ve removed the splitter… will just say “done” to all whatever test they want… just to please them… don’t ever waste your time with monkeys…
Now, I have to see how long it will take for their monkey technician to rectify the problem…
October 2nd, 2007 at 1:21 pm
My Streamyx connection not so bad, but has a habit of disconnecting around midnight – then impossible to reconnect. But still OK lah – since it force me to sleep (it’s sleeping time anyway!), otherwise sleep deprivation again…
Several years ago it could not connect at all – but voice OK – so after going thru the “monkeys” the problem was traced to the “distribution box” near my house – cos they said Streamyx line is more sensitive to interference – so the technician came to my house to fix it. So the actual cause of your problem could be something like this.
October 2nd, 2007 at 8:56 pm
so, you do have the same problem… that mean it’s their problem… their real problem then… damm…
anyway, the monkeys actually fixed my streamyx today afternoon… according to my mum, they called to inform it was fixed… but when I called them around 12.50pm today, they said their monkeys still checking on it…
but it’s not really fixed… i still get dc… and hard to reconnect… dammit… i will call them again tomorrow and demand not to close my report yet…
October 2nd, 2007 at 9:20 pm
I just got a news that streamyx went DOO DOO around 6pm today…
I thought after the monkeys fixed my problem which was not fixed, they created another problem for me where some site can’t be accessed and some can…
actually their DNS or connection to some sites are “missing”… so, if you can’t access some site “now”, tat becoz streamyx currently in DOO DOO mode…